Privacy Policy
Effective Date: October 21, 2026
Metro Assembly & Home Services LLC (“MA&HS LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website, request a quote, schedule a service, contact us, or otherwise communicate with us.
This information may include:
Name
Phone number
Email address
Service address
Billing or payment information, when applicable
Details about the service or project you are requesting
Photos or other information you submit regarding your project
Any other information you choose to provide through our website or communications
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate geographic location
Date and time of website visits
Referring website or webpage
2. How We Use Your Information
We may use the information we collect to:
Respond to quote requests and inquiries
Provide and schedule our services
Communicate with customers about appointments and projects
Provide estimates and invoices
Process payments when applicable
Improve our website, services, and customer experience
Respond to customer service requests
Send service-related communications
Prevent fraud, abuse, or unauthorized activity
Maintain the security and functionality of our website
Comply with applicable legal requirements
We will only use your information for legitimate business purposes consistent with this Privacy Policy.
3. Information Sharing
MA&HS LLC does not sell or rent your personal information to third parties.
We may share information with trusted service providers when necessary to operate our business or provide services to you. These providers may include companies that assist with:
Website hosting
Website analytics
Appointment scheduling
Payment processing
Email or text communications
Customer relationship management
Advertising and marketing
Website security
These third parties may only use information as necessary to provide services to us or as otherwise permitted by applicable law.
We may also disclose information when required to do so by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, customers, property, or the safety of others.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and support marketing or advertising activities.
Cookies may allow us to:
Remember website preferences
Understand website traffic and usage
Improve website performance
Measure advertising effectiveness
Provide a better user experience
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of our website.
5. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services.
These third parties have their own privacy policies and terms of use. MA&HS LLC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
6. Communications
If you provide your phone number or email address, we may use that information to contact you regarding:
Quote requests
Appointments
Service updates
Project-related communications
Invoices or payments
Customer service matters
If you separately opt in to receive promotional communications, you may unsubscribe from those communications at any time by following the instructions provided in the message or contacting us directly.
You may still receive necessary service-related communications even if you opt out of promotional messages.
7. Payment Information
When payments are processed through a third-party payment provider, payment information may be collected and processed directly by that provider.
MA&HS LLC does not intentionally store complete credit card or debit card numbers on our website unless specifically stated otherwise.
Payment providers may have their own privacy policies and security practices, which govern their handling of payment information.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide services
Maintain business and transaction records
Resolve disputes
Comply with legal or regulatory obligations
Enforce agreements
Maintain legitimate business records
The amount of time information is retained may vary depending on the type of information and the reason it was collected.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your information is used
Opt out of certain marketing communications
Exercise other rights provided under applicable privacy laws
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
12. California Residents
If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.
Subject to applicable law, California residents may have rights concerning the collection, use, disclosure, correction, or deletion of certain personal information.
MA&HS LLC does not sell or rent personal information for monetary consideration.
California residents may contact us using the information below to request information regarding their privacy rights.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable laws.
When changes are made, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage you to periodically review this page for the latest information regarding our privacy practices.
14. Contact Us
If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how your information is handled, please contact us:
Metro Assembly & Home Services LLC (MA&HS LLC)
Website: https://metroassemblyhomeservicesllc.com/
Email: metroassemblyhomeservicesllc@gmail.com
Phone: (704)-916-9215
Service Area: Charlotte, N.C. / Columbia S.C.
Last Updated: October 21, 2026